AI for Allied Health: Your Questions Answered

Costs depend on the scope of automation:

• Single process ($3,000 to $5,000): Patient intake automation or appointment scheduling. Live in 1 to 2 weeks.
• Multi-process ($8,000 to $15,000): Intake, scheduling, clinical notes and billing automation. 3 to 6 weeks.
• Ongoing support ($1,000 to $3,000/month): Continuous optimisation, new features and technical support.

Most practices see the investment pay for itself within 6 to 8 weeks through reduced admin hours and fewer no-shows.

Yes. Data security is non-negotiable in healthcare. All AI tools we recommend are enterprise-grade, comply with the Privacy Act 1988 and follow Australian Privacy Principles. Patient data is encrypted at rest and in transit, access is role-controlled, and no data is ever used to train AI models.

We also configure systems to comply with state-specific health records legislation. Always ask your AI consultant about data handling policies before starting any project.

Yes. AI generates structured SOAP notes from voice dictation or brief key-point summaries. Notes include appropriate clinical terminology, are discipline-specific and follow best practice documentation standards.

Critically, the practitioner always reviews and approves notes before they are saved. AI drafts the note; the clinician finalises it. This maintains clinical accountability while saving 15 to 30 minutes per patient on documentation.

We integrate with all major Australian allied health PMS platforms including Cliniko, Halaxy, Nookal, Power Diary, Jane App and Coreplus. If your system has an API or data import capability, there is a very good chance we can connect to it.

No. AI handles administrative tasks. It does not make clinical decisions, perform treatments, build therapeutic relationships or replace professional judgment. The practitioner remains essential and central to patient care.

What changes is the ratio of clinical time to admin time. Instead of spending 40% of your day on paperwork, AI can reduce that to 10 to 15%, giving you more hours for direct patient care.

AI automates claim preparation by extracting information from patient records and treatment notes. It formats claims correctly for Medicare, DVA, WorkCover and private health funds, submits them and tracks any rejections for follow-up. This reduces errors and speeds up reimbursement.

Yes. NDIS reporting is one of the most time-intensive admin tasks in allied health. AI assists by structuring clinical notes into NDIS-required formats, tracking goals against plans, generating progress reports and summarising service agreements. This is particularly valuable for OTs, speech pathologists and psychologists.

Single automations go live in 3 to 7 business days. Comprehensive packages take 3 to 6 weeks, including discovery, configuration, testing and training. You will notice results from the first week as manual tasks start running automatically.

Patients generally appreciate the improvements: smoother intake, fewer missed reminders, faster billing. The AI works behind the scenes. We recommend transparent communication about AI use and help practices draft appropriate patient-facing communications.

Solo practitioners often see the greatest relative benefit. When you are doing everything yourself, offloading intake, scheduling, notes and billing to AI frees up significant clinical time. Even one automation that saves 5 hours a week transforms a solo practice.

We help practices transition from paper to digital gradually. You do not need to change everything at once. Start with digitising one process like intake forms, experience the benefit, then expand from there.